User experience design training by


Daily 9:30am - 4:30pm | Enrolments close Wednesday 30 September 2020

Early bird pricing with $200 discount on tickets purcahsed before June


Oct 12 - Oct 16 2020 |
Thinkspace - 3 Glenside Crescent, Auckland


Oct 19 - Oct 23 2020 |
BizDojo Wellington - 115 Tory Street, Wellington
list of themes for each day, as listed below

This course combines all our one day courses into a week long deep-dive into experience design. It takes you through a full digital UX project from initial research to finished design. The week is designed to give you an understanding of the principles behind a modern user centered design process and practical experience of some of the most common activities you will encounter in a typical user experience project. With this course you can apply what you learn immediately to your current projects, use what you learn as a base for further study, or develop a case study to showcase for potential employers. No previous design or digital experience is required.

People in UX course


How does it work?

The UX Intensive week is an experiential course. You learn by doing, developing a project throughout the week taking it through a full UX design process from initial research through to usability testing. To ensure you can use what you learn during the week in your regular design practice every day of the course you are given:


You get common UX methods that make up a typical UX design process. These are practical ways of working that you can take away and start applying immediately.


You get the foundation theory behind these methods - why we work the way we do. This is to give you a basis for further study or self development. Principles help you judge how appropriate any method is for a given problem and give you enough understanding to alter a method or develop you own methods as needed.


Every day you apply the principles and methods to your project. This experience of the reality of applying a clean principle and method to messy human behaviour is essential if you are going to learn how to practically solve real design problems in a user centered way

The nuts & bolts

Schedule & Location

We work every day from 9:30am to 4:30pm.


Sept 4 - Sept 8 2017
Thinkspace - 3 Glenside Crescent, Auckland


Sept 18 - Sept 22 2017
115 Tory Street, Te Aro Wellington

What to bring

From day 3 you will need to bring a laptop capable of connecting to a wifi network with the latest version of the Chrome browser installed. You will need to bring lunch or take advantage of the good and cheap eats near each location! We provide espresso and all other materials :)

Your case study

We encourage you to create a blog to document how you have applied a UX process and developed your project each day during the course. Although not compulsory, this helps to reinforce your learnings and can then be used to create a case study for future employers. We can set you up with a blog service if you need us to.

Guest drop ins

We will have two drop ins during the week from leading UX practitioners who will share a case study, discuss the reality of doing UX design in the real world, and answer your questions.

Who is it for

No prior knowledge is required to do this course, it is suitable for absolute beginners. However the course is primarily aimed at:

Digital designers

Web, interaction and UX designers who want to build on their UX skills, put into practice approaches they have read about, adopt a user centered design approach or better their understanding of the principles behind common UX design methods.

Graphic designers

Traditional designers who want to transition into digital design or learn how to work better with their UX colleagues.

Novices and graduates

People new to the industry looking for the opportunity to learn and practice user experience design and use that experience to gain a foothold into the industry.

Strategists and analysts

Senior practitioners who want to gain an understanding of the principles of user experience design and experience how those principles are practiced on the ground.


Developers who want to build on their UX skills or learn how to work better with their UX colleagues.

Product owners and project managers

Product owners and project managers who want a better understanding of how a user experience design approach can get them better outcomes on their products and projects.

Day 1 | Introduction to User Research

On day 1

We start at the start - learning about the people we are designing for. Most of us aren’t designing for ourselves. No other area of design has more impact on how successful your initial design decisions are going to be than user research. On the first day you will learn some fundamental research methods, and the principles behind them. You will conduct some first hand user research then use common design thinking methods to create a design concept for the week based on the research findings.

You will learn how to identify if a project needs user research

You will learn how to analyse a project to identify if formative user research is needed in order to achieve project goals.

You will learn how to identify the kind of research you need

You will learn the different types of user research available and how to identify which one is the most likely to get you valid results given the time and resources available to you.

You will experience putting user research into practice

You will work in a team to design and execute a research project.

You will experience analysing and making sense of user research results

You will learn about common analysis techniques to make sense of the data you have collected and you will get to use one of those techniques with your own data.

You will learn how to present research findings

You will learn how to present your research in a way that is meaningful and compelling.

Day 2 | Introduction to Information Architecture

On day 2

On the second day we dive into information architecture (IA), one of the fundamental skills that makes up UX design.

We will go through the basics of designing solid information architecture, taking a user centered approach to identifying the language, taxonomy, navigation and categorisation that enables users to effectively use your product or service.

We then put what we’ve learnt into practice by developing the information architecture that will support the design concept you created on day 1.

You will learn what makes up IA

We look into the different components of information architecture and how to identify them. These form the basic terms and concepts you need to consider when designing IA.

You experience designing IA

We look into the process of how modern information architecture is created, covering common tasks and activities used to create an IA that will work for your users and business. You will put these into practice on your own project.

You will learn how to communicate your IA

We cover how to communicate basic IA design concepts in order to create cohesive specifications that third parties are able to communicate, implement and test such as wireframes, content models, sitemaps and task flow diagrams.

Day 3 | Design Part I Designing for People

On day 3

On day 3 we cover designing for human behaviour. We look at how our design choices influence the decisions people make and how we can use language, layout, colour, images and type to communicate clearly and persuasively. You will learn the basics of interaction design and how to help users make sense of complex systems and make good decisions.

On this day you start to flesh out your high level design and begin to take your first steps to creating a rough clickable prototype.

You will learn the basics of usability and interaction design

We’ll cover user behaviour and decision making for screen based designs and interfaces and how to design interactions to accommodate common user strategies.

You will learn the basics of graphic design for screens

How to use layout, type, colour and images to communicate and persuade.

We’ll share strategies for solving common UI design problems

This includes best practice for selecting user interface (UI) controls and solving common UI design problems.

We’ll cover the basics of behaviour design

We’ll introduce the foundations of designing to positively influence people’s behaviour.

We look at making designs accessible

We cover how you can make sure your design is accessible to users with different physical and mental abilities.

Emerging interaction design trends

We’ll cover emerging design trends such as collaborative design methods and non visual interfaces including bots, conversational interfaces and AI.

Day 4 | Design Part II Designing for Systems

On day 4

On day 4 we extend our design exploration to the ins and outs of designing for systems and screens. We look at the implications of different devices and screen types, how your design will be implemented and how technical realities effect user experience.

On this day you will tighten up and add more detail to your design and refine your clickable prototype.

You will learn approaches to different device types and variable screen sizes.

We look at making layout and design decisions for responsive layouts, various screen sizes and touch devices.

You will get a high level introduction to how your design is implemented

We cover what designers need to know about how design is implemented organisationally, on the web and in native apps.

You will get an introduction to user interface (UI) libraries

We look at the pros and cons of using a standardised UI library.

You get an introduction to design software for UX

We cover the most popular design software used by both broad UX designers and UX designs with a UI focus.

We cover best practice for documenting and managing design

We look at the various methods used to document and communicate design decisions such as service design blueprints, Wikis, style guides and wireframes.

Introduction to Prototyping
& Usability Testing

On day 5

On day 5 we cover using prototypes to test emerging designs and best practice for validating existing designs. User testing designs through prototyping helps us to safely explore risky ideas, get a feel for how real people will respond to our designs and most importantly lets us fail cheaply and privately instead of publicly and expensively.

This is our last day. You finish your design and complete your prototype. We then test your design using observational time on task testing and iterate the design based on what we’ve learnt.

We cover best practice testing techniques

We look at how to identify what needs testing and how to design a test that will get you valid results.

We go over the practicalities of running usability tests

We cover how many users you need, how to recruit them and how to prepare for and facilitate an effective usability test.

You will learn best practice for conducting a heuristic review

We look at the pros and cons of heuristic reviews (expert review) and how to conduct one.

You get an introduction to common prototyping tools

We cover the most popular prototyping tools in use at the moment.

You will learn how to interpret and communicate test results

We look at how to interpret what you see during a test and how to communicate that to your clients or stakeholders.


Oct 12 - Oct 15 2020 |
Thinkspace - 3 Glenside Crescent, Auckland


Oct 26 - Oct 30 2020 |
BizDojo Wellington - 115 Tory Street, Wellington

Terms & Conditions

We will notify and refund you if this event is cancelled.

No refund for withdrawal within 24 hours of the workshop date.

50% refund for withdrawal within 8 days of the workshop date.

Tickets are transferable to other people but not to other UX Gym courses.